Frequently Asked Questions

• The experience

  • How long does the experience last?
  • Does the experience take place indoors or outdoors?
  • Where is the experience located?
  • Is there parking available?
  • Is the venue cashless?
  • Will there be merchandise for sale?
  • Are you allowed to eat, drink, or smoke inside the venue?
  • Is there an age requirement?
  • What can I expect from Mundo Pixar Experience?

• Tickets

  • Are refunds allowed? What is the exchange policy?
  • Are there tickets available at a reduced price?
  • Can I buy a ticket at the venue?
  • Where can I get tickets?

• Access to the event

  • Are there toilets available at the venue?
  • Are chairs available? Can I be seated during the experience?
  • Will there be strobe lights?
  • Do you offer carer tickets?
  • Is the experience accessible to people who are deaf or visually impaired?
  • Can I bring animals? Are service dogs allowed?
  • Is the venue accessible?