Frequently Asked Questions

• The experience

  • What if there is an emergency or medical situation?
  • Are visitors permitted to move freely through the rooms?
  • Where is the meeting time and location for the experience?
  • Do I need a ticket to enter the venue?
  • Will there be merchandise for sale?
  • Is there parking available?
  • Is the venue cashless?
  • Are you allowed to eat, drink, or smoke inside the venue?
  • Is there an age requirement?
  • What can I expect from Mundo Pixar Experience?
  • Is there a size limit for bags?
  • Can I check in a stroller or wheelchair?
  • Can I enter the building with a stroller or wheelchair?

• Tickets

  • Can I change or cancel the details of a purchased ticket?
  • Are refunds allowed?
  • Are there tickets available at a reduced price?
  • Can I buy a ticket at the venue?
  • Where can I get tickets?
  • How long will tickets be available for purchase?
  • What time is the last admission?
  • Is photography, video recording, and streaming permitted?
  • If I arrive late for the admission time, will I be unable to enter?
  • How long does the experience last?
  • Does the experience take place indoors or outdoors?
  • Does the experience take place indoors or outdoors?

• Access to the event

  • Are there restrooms at the venue?
  • Is there a rest area inside the exhibition?
  • Is it possible to enter while wearing a costume?

• Transportation & Getting Here

  • Why should I search “Mundo Pixar Taiwan” on Google Maps?
  • Is parking available?
  • Can I drive to the exhibition?
  • I'm taking the Kaohsiung Light Rail. Is there anything I should know?
  • How do I get there from HSR Zuoying Station or TRA Xinzuoying Station?
  • Which station is closest to the exhibition?
  • What is the easiest way to get to Mundo Pixar Taiwan?
  • Where is Mundo Pixar Taiwan located?