常見問題

• 入場須知

  • I think I lost something whilst at the exhibition. Who do I contact?
  • How long does the experience last?
  • Does the experience take place indoors or outdoors?
  • Where is the experience located?
  • Is the venue cashless?
  • Will there be merchandise for sale?
  • Are you allowed to eat, drink, or smoke inside the venue?
  • Is there an age requirement?
  • What can I expect from Mundo Pixar Experience?

• 票卷

  • 有提供優惠票價嗎？
  • How can I contact Customer Support for help with my tickets?
  • What is the exchange policy?
  • Are refunds allowed?
  • Are there tickets available at a reduced price?
  • Can I buy a ticket at the venue?
  • Where can I get tickets?

• 票務資訊

  • Is there parking available?
  • Will there be strobe lights or photosensitive epilepsy triggers?
  • How do I get to the event?
  • Can I bring my stroller or buggy inside the exhibition?
  • Are there any items I can't bring into to the experience?
  • What time do I need to arrive?
  • Are there toilets available at the venue?
  • Are chairs available? Can I be seated during the experience?
  • Will there be strobe lights?
  • Do you offer carer tickets?
  • Is the experience accessible to people who are deaf or visually impaired?
  • Can I bring animals? Are service dogs allowed?
  • Is the venue accessible?